Terms of service

Terms of Service

Effective Date: July 16, 2026

Welcome to Su.Crystals Wholesale. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General

Su.Crystals Wholesale provides wholesale beads, jewelry supplies, natural crystals, accessories, and related products. We reserve the right to update these Terms of Service at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Wholesale Purchases

Our products are intended for businesses, resellers, and makers. Minimum order requirements may apply to certain products or promotions.

Product availability is subject to change without notice. We reserve the right to limit or refuse any order at our discretion.

3. Pricing

All prices are listed in U.S. Dollars (USD).

Prices, promotions, and discounts may change without notice. We reserve the right to correct pricing errors before processing an order.

4. Orders

An order is not considered accepted until payment has been received and the order has been processed.

If we are unable to fulfill an order due to inventory shortages, pricing errors, or other unforeseen circumstances, we will contact you regarding a replacement, refund, or cancellation.

5. Payment

Payment is due in full at the time of purchase.

We accept approved payment methods offered during checkout. Orders will not be processed until payment has been successfully completed.

6. Shipping

Orders are processed in the order they are received.

Processing times may vary depending on order volume and product availability.

Shipping times are estimates provided by the shipping carrier and are not guaranteed. Su.Crystals Wholesale is not responsible for delays caused by carriers, customs, weather, or other events beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for packages delivered to incorrect addresses provided during checkout.

7. Returns & Exchanges

Due to the nature of wholesale products, all sales are considered final unless an item arrives damaged or an incorrect item is received.

If there is an issue with your order, you must contact us within 7 days of delivery.

To report an issue, please email:

Su.crystals@gmail.com

Include:

  • Order number

  • Photos of the issue

  • Description of the problem

We reserve the right to determine whether a replacement, store credit, or refund is appropriate.

8. Natural Materials

Many of our products are made from natural gemstones, crystals, shells, pearls, wood, and other natural materials.

Because of this, each item may vary in:

  • Color

  • Pattern

  • Shape

  • Size

  • Inclusions

  • Texture

These natural variations are not considered defects.

9. Product Information

We make every effort to display accurate colors and descriptions. However, actual colors may vary due to lighting, photography, and individual monitor settings.

Measurements are approximate and slight variations may occur.

10. Limitation of Liability

Su.Crystals Wholesale shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our maximum liability shall not exceed the purchase price of the affected order.

11. Intellectual Property

All website content, including photographs, logos, graphics, product descriptions, and branding, is the property of Su.Crystals Wholesale and may not be copied, reproduced, or used without written permission.

12. Privacy

Customer information is used solely for order processing, customer service, and communication regarding purchases.

We do not sell customer information to third parties.

13. Governing Law

These Terms of Service shall be governed by and interpreted under the laws of the State of Nevada, United States.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Su.Crystals Wholesale

4220 S Maryland Parkway
Suite 110A
Las Vegas, NV 89119

Email: Su.crystals@gmail.com